Legal notice

In accordance with the provisions of Articles 6-III and 19 of Law No. 2004-575 of 21 June 2004 for Confidence in the Digital Economy (LCEN), the following legal notices are brought to the attention of users of the website www.wheellow.com .

1. Website publisher

Name: Wheellow – Micro-enterprise
Owner / Legal Representative: Dorian Rastello
SIRET: 89097738200039
Business address: 254 RUE VENDOME, 69003 LYON, FRANCE
Email: service@wheellow.com

2. Website Hosting

The site is hosted by:
Shopify Inc.
150 Elgin Street, Suite 800, Ottawa, Ontario K2P 1L4, Canada
Website: https://www.shopify.com

3. Activity

Wheellow is an online store specializing in the sale of spare parts, accessories, helmets and equipment for electric scooters . All products and services offered on the site are intended for both individuals and professionals.

4. Intellectual Property

All content on the site (texts, images, videos, logos, illustrations, structure, database) is protected by copyright and intellectual property laws.

Any reproduction, distribution, modification or exploitation, even partial, without written permission from Wheellow is strictly prohibited.

5. Site accessibility

The wheellow.com website is accessible 24/7, except for scheduled or unscheduled interruptions, particularly for maintenance or in cases of force majeure. Wheellow strives to ensure continuity of service but cannot guarantee uninterrupted access.

6. Responsibility

Wheellow cannot be held responsible:

• from the improper use of the products sold,
• damage resulting from incorrect or non-compliant assembly of parts,
• website interruptions or computer bugs,
• indirect damage (loss of data, revenue, etc.).

If in doubt about the assembly or compatibility of a product, the user is advised to contact Wheellow support before installation .

7. Personal data

Data collection and processing are carried out in accordance with the GDPR and French law. For more information, please consult our Privacy Policy .

8. Cookies

This website may use cookies for navigation, statistical purposes, and to improve the user experience. A dedicated " Cookie Policy " page is available for more details.

9. Consumer Mediation

In accordance with Article L.612-1 of the Consumer Code, the consumer client may use the following mediator free of charge:

CM2C – Consumer Mediation Center
14 Rue Saint-Jean, 75017 Paris
Website: https://www.cm2c.net
Email: cm2c@cm2c.net

10. Disputes – Jurisdiction

In the event of a dispute and after an attempt at amicable resolution, the competent court will be that of the jurisdiction of Lyon (France) .

11. Contact

For any questions, complaints or requests for information, you can contact Wheellow at:
Email: service@wheellow.com
Postal address: 254 RUE VENDOME, 69003 LYON, FRANCE