Terms of Use

This site www.wheellow.com is operated by Contrast Production. By accessing the Site or making a purchase, you acknowledge that you have read, understood, and unconditionally accepted these Terms of Use.

1. Use of the Site

By using this Site, you declare that you are at least 16 years old. Any fraudulent or illegal use of the Site is strictly prohibited.

2. Online Store

Wheellow offers the online sale of spare parts, accessories, and equipment for electric scooters. Our store is hosted by Shopify Inc., which provides us with the secure e-commerce platform to sell our products.

3. Accuracy of Information

We strive to provide accurate information, but it may contain errors, omissions, or outdated details. The content of the Site is provided for informational purposes and should not be your sole decision source.

4. Changes to Service and Prices

Prices may be changed without notice. We may also modify or discontinue the service at any time.

5. Products

Certain products may be available in limited quantities. Photos are non-contractual but representative.

6. Accounts and Orders

We may limit or refuse any suspicious order, especially in cases of possible fraud or non-compliance with these Terms.

7. Comments and Submitted Content

If you send us suggestions, reviews, or comments, you grant us the right to use and publish them without compensation.

8. Personal Information

The transmission of your personal information is governed by our Privacy Policy.

9. Prohibited Uses

You agree not to use the Site to:

• violate applicable laws;
• transmit viruses or malware;
• collect data from other users;
• harass, defame, or discriminate against others;
• bypass Site security.

10. Disclaimer of Warranties

We do not guarantee that the Site use will be uninterrupted, fast, secure, or error-free.

11. Limitation of Liability

Wheellow cannot be held liable for indirect damages (data loss, profits, etc.). Maximum liability is limited to the order amount.

12. Indemnification

You agree to indemnify us in case of violation of the Terms of Use or harm to a third party’s rights.

13. Severability

If any clause is deemed invalid, it remains applicable to the extent permitted by law.

14. Termination

We may terminate your Site access if you do not comply with these Terms.

15. Entire Agreement

These Terms of Use constitute the entire agreement between you and Wheellow.

16. Governing Law

The Terms of Use are governed by French law. In case of dispute, the competent court shall be that of Lyon.

17. Contact

For any question, complaint, or information request, you can contact Wheellow at:
Email: service@wheellow.com
Postal address: 254 RUE VENDOME, 69003 LYON, FRANCE